Privacy Policy

Effective Date: 01/01/2026  

Last Updated: 06/08/2026

5-2 Funding (“Company,” “we,” “us,” or “our”) collects information to operate, manage, and improve its fundraising platform and managed services.

Information We Collect

We may collect:

- Organization and administrator information

- Participant and contact information submitted for fundraising campaigns

- Donor information, including names, email addresses, phone numbers, mailing addresses, and transaction data

- Payment-related information processed through third-party payment providers

- SMS, MMS, RCS, and email communication preferences and interaction data

- Usage, browser, device, and analytics information

- Information voluntarily submitted through forms, registrations, surveys, and support requests

How We Use Information

We use collected information to:

- Execute and manage fundraising campaigns

- Provide onboarding and campaign support

- Send SMS, MMS, RCS, email, and related communications on behalf of organizations

- Process donations and payment transactions

- Reconcile and report fundraising activity

- Provide dashboards, reporting tools, and analytics

- Deliver customer support and donor support services

- Monitor campaign performance and participation

- Improve platform functionality, reliability, and performance

- Maintain security, detect fraud, and comply with legal obligations

Messaging Communications

As part of our managed services, 5-2 Funding may send SMS, MMS, RCS, email, and related communications associated with fundraising campaigns, participant activity, donor engagement, onboarding, reminders, notifications, and organizational communications.

Message frequency may vary based on fundraiser participation, campaign activity, donor engagement, and account activity.

Message and data rates may apply.

Recipients may opt out of messaging communications at any time by replying STOP to any message. For assistance, reply HELP to any message or contact us at contact@5-2funding.com.

Information Sharing

We do not sell personal information.

We may share information with:

- Payment processors

- Messaging and communication providers

- Hosting, analytics, and infrastructure providers

- The organization operating the fundraiser

- Service providers supporting platform operations

- Legal authorities when required by law or to protect rights and security

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information as necessary to operate the Services, maintain reporting and financial records, comply with legal obligations, resolve disputes, and enforce agreements.

User Rights

Where applicable under law, users may request access to, correction of, or deletion of personal information by contacting us.

Children’s Privacy

Participant data involving minors is provided by organizations, parents, guardians, or authorized representatives. We do not knowingly collect personal information directly from minors without appropriate authorization.

Cookies and Analytics

We use cookies and similar technologies to improve website functionality, analyze usage patterns, maintain session information, and improve user experience.

Policy Updates

This Privacy Policy may be updated periodically. Continued use of the Services after updates constitutes acceptance of the revised policy.

Contact Information

5-2 Funding  

Email: contact@5-2funding.com  

Website: https://5-2funding.com